Terms and conditions

This page tells you the terms and conditions of use on which you may make use of our services, whether as a registered or unregistered user. Please read these terms of use carefully before you start to use the services. By using our services, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our services.

These terms of use apply regardless of the means by which you access our services. Some terms apply to both registered and unregistered users, while others apply only to registered users, as set out below. 

TERMS APPLICABLE TO BOTH REGISTERED AND UNREGISTERED USERS

Information about us

Travellingsnail.com is a site operated by the company Travelling Snail Ltd. ("TSL" or "We"). TSL is registered in the United Kingdom under company number 04530122 and has its registered office at The Business Centre, Green Road, Horsmonden, Kent, TN12 8JS, United Kingdom. 

Accessing our services

Access to our services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our services without notice (see below). We will not be liable if for any reason our services are unavailable at any time or for any period.

We restrict access to some parts of our services to users who have registered with us. 

By accessing and using our services, you agree to our privacy policy. In particular, without limitation, you agree to our use of cookies as set out in our Privacy Policy. 

Use of content 

We are the owner or the licensee of all intellectual property rights in our services. We or our users are (subject to the following paragraph) the owner or the licensee of any Content made available on or through our services. By “Content” we mean any profile information, text, files, images, videos or any other content of any kind, whether originated by us, you or anyone else.

Our users are required to confirm that they are the owner or licensee of the intellectual property rights in any Content that they post on our services (User Content). We are not responsible for confirming that this is the case, and have no liability to you if any User Content infringes other people’s intellectual property rights or otherwise violates our acceptable use policy. 

We grant you a revocable and personal licence to use our services and to access our Content and any User Content on it in accordance with these terms and with our acceptable use policy. 

You may view, print off or download individual copies or extracts of Content (including User Content) for your own personal use. subject to the following conditions:

• You must not use any part of the Content for commercial purposes without obtaining a licence to do so from us or our licensors. 
• The documents and information may be used solely for personal, informational, internal, non-commercial purposes. 
• The documents and information may not be modified or altered in any way. 
• The documents and information on the Site may not be distributed.
• You may not remove any copyright or other proprietary notices contained in the documents and information.
• TSL reserves the right to revoke the authorization to view, download and print the documents and information available on this Site at any time, and any such use shall be discontinued immediately upon written notice from TSL.
• The rights granted to you constitute a license and not a transfer of title.

Substantial copying of our or other users’ Content is not permitted. You must not collect our Content or other users' Content or profile information using scrapers, bots, spiders or other automated means. 

The rights specified above to view, download and print the documents and information available on this Site are not applicable to the design or layout of this Site. Elements of this Site are protected by trade dress and other laws and may not be copied or imitated in whole or in part.

Copyright – limited licence

The Materials and Services on this Site are protected by copyright and/or other intellectual property laws and any unauthorized use of the Materials or Services at this Site may violate such laws. Except as expressly provided herein, TSL and its suppliers do not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information with respect to the Materials and Services.

Except as specifically permitted herein, no portion of the information or documents on this Site may be reproduced in any form or by any means without the prior written permission of TSL.

Reliance on content 

Content (including User Content) is not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any user of our services, or by anyone who may be informed of any of the Content on our services. 

Any of the Content on our services may be out of date at any given time, and we are under no obligation to update such Content.

Behaviour of users 

We are not responsible for the behaviour of our users, including without limitation any behaviour that violates these terms of use or our acceptable use policy (for example, abusive behaviour or infringement of your intellectual property rights). If you have any complaints about other users, please contact admin@travellingsnail.com and we will investigate and consider what action (if any) is appropriate. 

TSL may, but is not obligated to, monitor or review: 

(i) Any areas on the Site where users transmit or post User Content, including but not limited to areas where Services are available, or chat rooms, bulletin boards or other user forums, and 

(ii) The substance of any User Content.

To the maximum extent permitted by law, TSL will have no liability related to User Content arising under the laws of copyright, libel, privacy, obscenity, or otherwise. TSL also disclaims all liability with respect to the misuse, loss, modification, or unavailability of any User Content.

Our services change regularly

We aim to update our services regularly, and may change the content at any time. If the need arises, we may suspend access to our services, or withdraw them indefinitely. 

Note: additional terms applicable to both registered and unregistered users are set out below.

TERMS APPLICABLE ONLY TO REGISTERED USERS 

Eligibility for our services

If you register as a user on our services, you confirm that you meet our eligibility criteria, as follows: 

• you are aged 16 years or over; 
• you have a genuine interest in, or connection with, travelling/travel destinations and recording your travel experiences; and 
• you will register and maintain only one account on our services at any time. 

User name and password

You are responsible for keeping your password, and any account security information, confidential. You must not disclose your password or security information to any third party. We have the right to suspend your account if we believe that you have failed to comply with these requirements. 

Content provided by you

We do not claim any ownership rights in any Content you post on our services. “Content” includes any profile information, text, files, images, videos or any other content of any kind. 

You agree that we can use, reproduce, modify, display and distribute your Content on and through our services (including any third-party infrastructure). This licence is non-exclusive, perpetual, irrevocable (except as set out in “Removal and Amendment of Content”, below), royalty-free, sub-licensable and worldwide, but only extends to what is reasonably necessary for us to provide, manage and promote our services. 

By posting any Content, you confirm that the Content complies with our acceptable use policy, and that you have the right to grant the licences set out above. 

Removal and amendment of content

We have the right to amend or delete any Content that we determine does not comply with our acceptable use policy or with these terms. However, we have no obligation to screen or monitor Content to ensure such compliance, and no obligation to amend or delete any non-compliant Content except as required by law. 

We may also delete any Content that we are legally required to remove, or where failure to remove that Content may expose us to legal liability (for example, under “notice and take down” laws). 

If you delete any Content, then your licence to us to use that Content will terminate, except that we may retain for a reasonable period any Content held on our back-up systems (without making it available to anyone else). 

If you terminate your account, your profile information will be deleted and your licence to us to use it will terminate. However, other Content that you have posted on our services (for example, blogs or forum posts) will generally remain available, and your licence to us to use it will continue.

Use of forums

In addition to these Terms and Conditions of Use, users of the Site forums must agree to a separate online legal agreement (User Content policy located here: acceptable use policy ) relating to prohibited communications.

ADDITIONAL TERMS APPLICABLE TO BOTH UNREGISTERED AND REGISTERED USERS 

Our liability

The material displayed on our services is provided without any guarantees, conditions or warranties as to its accuracy or completeness. 

To the extent permitted by law, we exclude all conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity.

To the extent permitted by law, we exclude any and all liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our services or in connection with the use, inability to use, or results of the use of our services, any websites linked to it and any materials posted on it, including, without limitation, any liability for:

• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill; 
• wasted management or office time; and
• for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. 

However, nothing in these terms shall:

• prevent claims for loss of or damage to your tangible property; or 
• limit or exclude our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

Linking to our services

You may link to any of our or other users’ Content that is publicly available on our services, provided you do so in a way that is fair and legal and does not damage our (or our users’) reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our (or our users’) part where none exists. 

You must not establish a link from any website that is not owned by you. You must not frame our services on any other site. 

The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy. 

Links from our services

Where our services contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them (see Warranties and disclaimers for more detail). 

Termination and suspension

If you want to terminate your agreement with us, you can do so by closing your account on our services. 

We may terminate our agreement with you in any of the following circumstances: 

• if you have breached any provision of these terms of use; 
• if we are required to do so by law; or 
• if we withdraw the services. 

We may suspend your access to our services at any time at our sole discretion, though in general we will only do so where we believe that you have (or may have) breached any provision of these terms of use. 

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, your use of our services, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. 

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

TSL makes no representation that the Services available on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws.

Notification of copyright infringement

TSL will, in appropriate circumstances, terminate the accounts of users who infringe the intellectual property rights of others. If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on this Site or on sites linked to from this Site, please provide TSL with a Notice containing the following elements:

• a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest that is alleged to have been infringed; 
• a description of the copyrighted work or works that you claim have been infringed and identification of what material in such work(s) is claimed to be infringing and which you request to be removed or access to which is to be disabled; 
• a description of where the material that you claim is infringing is located on the TSL site; 
• information sufficient to permit TSL to contact you, such as your physical address, telephone number, and email address; 
• a statement by you that you have a good faith belief that the use of the material identified in your Notice in the manner complained of is not authorised by the copyright owner, its agent, or the law; 
• a statement by you that the information in your Notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the copyright owner's behalf. 

A TSL agent for notice of claims of copyright infringement can be reached by email at admin@travellingsnail.com. 

TSL should only be contacted if you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on this site or on sites linked to from this site. 

Indemnity

You agree to indemnify and hold TSL, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site (including, without limitation, any User Content), your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another person or entity.

Trademark information

The trademarks, logos and service marks ("Marks") displayed on this Site are the property of TSL or other third parties. You are not permitted to use the Marks without the prior written consent of TSL or such third party, which may own the Marks.

• The name "Travelling Snail", the Travelling Snail logo, the company name "Travelling Snail Ltd" are registered trademarks of TSL.
• The images of the Travelling Snail character are copyright of TSL.

Variations

We may revise these terms of use at any time by amending this page. We will notify you of any changes by either posting a link on our services or by emailing (or otherwise contacting) you. If you do not agree to any change to our terms of use, you may terminate your agreement with us as set out above. 

Your concerns

If you have any concerns about material that appears on our services, please contact admin@travellingsnail.com